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Speaking the language of your clients can make a huge difference when competing for a sale, developing relationships and building loyalty. We all know that business is about relationships and speaking or even making an effort to communicate in your customers language can prove your commitment to them. Whether your customers are local or abroad we can customize a language training program that give you the skills you need to execute your customer service and sales goals.
Examples:
Local Business:
Example 1 – If you would like to grow your business learning Spanish can help you to reach the more than 1.5 million Spanish speakers in Phoenix, Arizona. Once you build a relationship with a few customers they will be very loyal and tell their friends about your service. Word of mouth is the best advertising.
Example 2 – You have a service business that has a large number of limited English or non English speaking employees. A great benefit that can improve your customer service experience and employee loyalty is providing English classes. Our instructors can come to your restaurant, construction site or place of business on a weekly business to conduct English classes that will help your employees to better serve your customers, improve employee and administration communication and increase employee loyalty.
International Business:
Doing business abroad? Gain an edge by learning the language of your clients. Learn conversational foreign language fluency and cultural customs before leaving.
Work for a foreign company? Learn to communicate with your peers abroad and move up the ladder.
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